How does social account auth work?

Each platform is authorized once per workspace. Tokens refresh automatically; here is what happens when one expires.

Published ·Updated

Connect a Social Account#

Before you can publish, you need to connect at least one social media account to your workspace.

Steps#

  1. Go to your workspace dashboard
  2. Open Social Accounts from the sidebar under "Publish"
  3. Select a platform from the dropdown
  4. Click Connect
  5. You'll be redirected to authorize Orshot with the platform
  6. Once authorized, the account appears in your connected accounts list

Rules#

  • Multiple accounts per platform — Connect multiple accounts from the same platform and choose exact account IDs when publishing
  • Multiple workspaces — If you have multiple workspaces, each can have its own set of connected accounts
  • Billing starts on connect — Each account adds $12/mo to your subscription immediately
  • Billing stops on disconnect — Disconnecting removes the charge from the next billing cycle

Reconnecting#

If an account's token expires (e.g., you changed your password on the platform), you'll see a "Reconnect required" warning. Click Reconnect to re-authorize without losing your account setup.

Disconnecting#

To remove an account, click Disconnect next to it. This will:

  • Remove the account from your workspace
  • Stop posting to that account
  • Reduce your monthly bill by $12

Account IDs#

Each connected account has a unique ID. You'll need these IDs when publishing via the API — they go in the publish.accounts array.

You can find your account IDs by calling GET /v1/social/accounts or from the Social Accounts page in the dashboard. See Publish from API for details.

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