Question 1

What is a Workspace?

Accepted Answer

A workspace is like a project in which you can invite relevant team members and use a specific set of templates, API keys and settings

Question 2

What is a Credit?

Accepted Answer

A credit is the unit your plan is measured in. 1 credit = 1 image, 1 PDF page, or 1 second of video. Multi-page PDFs use 1 credit per page, and videos use 1 credit per second. Each time you generate from a template, it consumes credits from your plan

Question 3

Can I invite team members to my workspace?

Accepted Answer

Yes, you can invite team members to your workspace by going to the workspace settings and sending invitations via email

Question 4

Is there a limit to the number of workspaces I can create?

Accepted Answer

The number of workspaces you can create depends on your subscription plan. Please refer to the pricing table for more details

Question 5

How do I upgrade my subscription plan?

Accepted Answer

To upgrade your subscription plan, go to the billing section in your account settings and select the plan you wish to upgrade to

Question 6

How do I cancel my subscription?

Accepted Answer

To cancel your subscription, go to the billing section in your account settings and click on 'Cancel Subscription'. Follow the prompts to complete the cancellation process

Question 7

What is your refund policy?

Accepted Answer

You can get a refund for your new subscription within 2 days of your subscription. To do that, you can send an email to hi@orshot.com with your account email address asking for refund

Question 8

Will I lose access immediately if I cancel my subscription?

Accepted Answer

No, you will retain access to your current plan until the end of your billing cycle. After that, your account will be downgraded to the Free plan

Question 9

Can I get a refund if I cancel my subscription?

Accepted Answer

Refunds are not provided for cancellations. You will continue to have access to your subscription until the end of the billing cycle

Features	Free	Launch39	Launch99	Grow160	Grow280	Scale349	Scale480	Scale600
Usage
Credits included (per mo.)	30 (one-time)	1.5K	5K	20K	40K	75K	150K	300K
Overage rate (per 1k credits)		$36	$36	$30	$30	$24	$24	$24
Rate limit (per min.)	100	100	100	200	200	200	200	200
AI Credits (per mo.)	50 (one-time)	100	200	400	800	1.2K	2K	3K
Workspace
Workspaces	1	1	2	4	5	10	15	18
Team members	1	2	4	6	8	14	18	24
Video
Video generation
Automated Subtitles
Credits per video second		1	1	1	1	1	1	1
Max video length		3 mins	3 mins	5 mins	5 mins	10 mins	10 mins	10 mins
Audio tracks per page		1	1	2	2	2	2	2
Embed
Orshot Embed
Max embed users				50	100	500	800	1,500
Download designs
Smart Resize
Webhook events
Browser events
Control embed
Custom asset picker
Remove Orshot branding

Start free. Pay as you grow.

Launch

Grow

Scale

Social Publishing

Enterprise

Every plan, every feature.

The usual stuff.