Refund
You can get a full refund for a new subscription within 1 day (24 hours) of payment, as long as you have used no more than 50% of the credits included in your plan. To request a refund, send an email to hi@orshot.com from the address associated with your account, stating that you want a refund.
A payment can’t be refunded after 24 hours, or once more than 50% of the plan’s credits have been used, even if you ask within the day.
The refund will be initiated within 1–2 business days if valid, and you’ll see the refund on your original source of payment within 7–10 days.
Cancellation
You can cancel your subscription any time from Manage Subscription in your profile dropdown. Your subscription stops at the end of the current billing cycle and your card won’t be charged again.
Cancelling does not refund the current billing cycle.