Why are my renders not updating?

If you've edited a template but the API or Playground still returns the old design, you're almost certainly seeing a cached render. The first render is generated fresh; repeat renders are served from cache for speed.

Fix: clear the image cache#

1. Open Preferences from your workspace sidebar
2. Find the Improve Render Speed by Caching section
3. Click Clear Workspace Image Cache

All renders are generated fresh from your template on the next request.

Adjust how long renders are cached#

The dropdown in the same section sets the cache duration — from 10 minutes up to 30 days, "Keep Cached Forever", or "Do Not Cache". Shorter durations mean fresher renders; longer durations mean faster repeat loads.

Still seeing old content?#

• Make sure you saved in Orshot Studio (File → Save Template or ⌘S) after editing
• If you're displaying a render URL in a browser or behind a CDN, that layer may cache the old file too — a hard refresh (or a throwaway ?v=2 on the displayed URL) bypasses that cache; it doesn't affect Orshot's render cache
• If the issue persists, contact us via the in-app support with your template ID

Related#